Business Challenge
Revamp an outdated dispatch system for CN
The new solution had to incorporate the existing functionality of CN's current system, involve a limited learning curve to build and enable easy integration with the existing infrastructure.
Solution
BlackBerry devices with custom software
Each of CN’s 350 intermodal transport drivers was given a BlackBerry® device, equipped with a custom dispatch solution built by the company’s IT group and Genetec Information Systems Inc.
Results
- Cost-effective dispatch process
- Reduced IT support costs
- Accuracy for customers
- A solution with room to grow
| Industry | Transportation |
|---|---|
| Region | North America |
| Company Size | Large Enterprise |
| Type of Solution | Dispatch and Operations |
| More Information |
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